Excellent maintenance service
“Global Services has a polite, knowledgeable staff. Great low estimates and quick service time. Professional & patient answering my questions. This is a company I will rely on to fix my home maintenance needs.” -- Fred Bowes
Consistently excellent, professional skilled services
“Global Services has provided excellent service for my home for several years. I have always been able to get a technician the day I call for service. Technicians are polite, neat, efficient, and highly skilled. They are careful to assess what is needed before providing a bid. They explain the problem and proposed solution in terms I can understand. They answer questions and offer suggestions to help make an informed decision. I have been completed satisfied with work done on furnace, electrical upgrades and new hot water heater. The technicians leave the work sites clean. I would highly recommend this company to friends and family.”
-- Steven Cobb
Best customer service
“My experience with Global Services was excellent!! The tech was very honest with me and communicated everything before he fixed it, to make sure that it was ok. He was right on time. I was very nervous due to my Grandfather having a bad experience with a different company. The tech made me feel at ease from the moment he arrived. I would recommend them to everyone.” -- J. Colgan
Global Services is amazing
“Had service call into Global Services. Wouldn't have called anyone else as they are very professional and awesome. Great service was provided that was done correctly. The products they have are all top notch and do an excellent job. Service is fast and the overall price is excellent. I wouldn't look elsewhere to do the work, and you shouldn't as well. Global Services gets my call every time. Always has, always will.” -- Oscar F.
Global Services is always there when we need them!!
“As home owners you should know that not everything is perfect. Global Services is always there to fix all our needs when we need them. We are service club members and are always treated with kindness and respect. The follow up after each job is super. We always tell our friends about Global Services for their needs. We don't ever call anyone else. Thanks again Global Services!!!!!!!”
-- John F.
“Our air conditioner went out. We called Global Services. The young man showed up the same day, and on time.
He not only put in a new motor in, but also checked our thermostat, and water heater. He did not charge extra, and did a very good job. We do not own our house. He was nice enough to call the landlord, and explain everything he did and why. This was something he did not have to do. He went beyond our expectations.
I would highly recommend this company. Thank You”
-- Daniel Maresh
“Recently had some air conditioning system maintenance. Previously, I was told by other companies that my system was on its last leg and would need to be replaced. Mislead time and again.
It was quite refreshing to receive an honest and highly professional assessment from Mikey/HVAC tech. I had done some research prior to Mikey’s assessment and was quite impressed with his knowledge and straight from the hip truthfulness.
He provided a thorough check and did the work required to bring my system back up to speed, then informed me know that I can expect many years of use out of my current system. KUDOS!”
-- Jennifer Montour
Great Service as Always
“Had Global Services tune up my furnace for the winter season yesterday. Jason, the tech, was knowledgeable, friendly, and efficient. My experience with Global services has always been very positive and I can recommend them to others with absolutely no reservations.”
-- Fred Berg
Very good service
“Fred, the technician, was very professional. He showed up at the beginning of the time frame for the appointment. He was very informative and answered all of my questions and addressed all of my concerns about my furnace. The defective part was replaced and the furnace is working fine once again. Thanks.”
-- Ross Sapein
“I call your company on Tuesday, May 4, 2010 when my unit failed. You sent out a sales consultant on Wednesday, May 5, 2010 and on Thursday morning, May 6, the Tech was here putting in my new unit. Would like to thank your company for a job well done less than 24 hours. Special thanks goes out to Mike, the Tech, he was very professional.”
-- John Kim
Great Job by Global Services
“We just bought our first home and needed to get the furnace ready for winter. The first company we called said we needed a brand new furnace - and they'd be happy to give us one for $10,000!
We called Global Services instead and their technician, Charles, got our furnace humming like new again (and for a fraction of the cost of replacing it). Charles was very personable and clearly knew his stuff. He was thorough, knowledgeable, and professional. He did an outstanding job!
While their prices are not the lowest in town, you certainly get what you pay for from Global Services. Quality is not cheap. If you want cheap, go elsewhere. If you want value, choose Global Services!”
-- Betty Chen
Professional, friendly, and efficient!
“We called Global Services this morning to look at our boiler and they sent a tech out right away.
Jason, the Technician, was prompt and friendly. He diagnosed the issue immediately, went right to work and fixed our boiler. He was great! Not only did he identify the issue quickly, he explained how the boiler worked and what the misfunctioning part did in relation to the water heater and the rest of the unit. I really appreciate that not only was he quick and accurate with his diagnosis, he took the time to explain and educate me on the operation of the system.
We have called Global Services for plumbing, electrical and AC issues in the past and their techs are always prompt, knowledgeable, conscientious, and friendly.
They are highly recommended and Jason is top notch!”
-- Jack Byer
Consistent, Professional Service
“I called for a repair on my Furnace at 8 am and the technician was at my home by 1 pm. He was quick and professional. I think the most apparent thing about this company is their consistency. I think that regardless of who comes and does your work, you can count on honest, competent, professional technicians. I will use Global Services again.”
-- Angela Baron
We had to call Global Services in the early morning after our furnace went out completely .. and the house was very cold .. they were at our door within 2 hours and quickly found the problem. Chris went to get the part and had our house warming up within the hour. Prompt, efficient, and knowledgeable. Very happy with the service we received. Thanks Global Services.”
-- Michelle Burke
“Three weeks ago I had Global Services install a new Air Conditioner, Furnace, and Filter Unit in my home. I am contacting you to express my complete satisfaction. Your installers were both highly professional, courteous, and efficient. They worked in a neat and organized fashion and left my home as clean as when they started. The equipment is working great and the improvement in my home is very noticeable. Your installers deserve the highest recognition, as the pride they take in their work is very apparent.
Thank you again, and I look forward to a continued relationship with your company.”
“I wanted to pass along a thank you note for the fine job your company and crew did this past weekend. The entire house is much cooler and both the new and old units do not run as much.
Your lead man and his crew were very professional and took great care of my garden. I especially appreciate the attention to detail that was maintained throughout the entire installation.
As mentioned, we will be replacing the downstairs unit this fall and will not hesitate to have Global Services perform the installation.”
Thanks again, Bob Baumeister
“I just wanted to let you know how pleased I am with my new furnace and to thank you for your time and effort on my behalf. After years of putting up with my old and inconsistent furnace, it is a real pleasure to have a nice steady flow of heat. The house is totally comfortable.
However, as nice as it is to have a warm and comfortable house, I want to say that the best part of my experience with you and Global Services has been your customer service. From our first phone conversation and meeting, I was appreciated of your honest and straightforward approach. You were patient and very considerate of my decision making process.
I think that getting a new furnace with new venting and ductwork could be quite a hassle, but everyone involved was knowledgeable, hardworking, and considerate. I really appreciate your willingness to go the extra mile in responding to aspects of the job that were important to me. Thank you so much.”
“Wanted to say thinks to Gary, Chris, and Eric for getting it done so quickly and for being so nice. Also appreciated Matt’s honesty and upfront about what I needed and for being so prompt. My thanks also to Mr. Tom Hicks and Teresa Balsley for always being so prompt, honest, and nice when I have questions or call for an appointment. I really enjoy working with Global Services and appreciate their work ethics. My new system is working beautifully and my home is now warm!!”
Sincerely, Beth Allen
“I am writing to commend your installers for the excellent services that they provided while installing my heating and air unit into my home. They were very generous and worked to the highest customer satisfaction. Thank you for sending a team out who processed integrity and consideration in doing a job well done.
When I’m in need of getting a unit installed in a future residence, they will be the first two on my list in making that happen. Keep hiring diligent and outstanding workers, because customers appreciate a business in which they can depend on and trust.”
“I’m writing to inform you of your representative’s help and cooperation in the purchasing of our air condition and heating system. He was most informative and very friendly. Because of his congeniality, everything went smooth and accurate. Our air condition and heating system was installed January 16, 2001. The men who performed this job were on time, professional, and lean. I am very pleased with the installation and am enjoying the heating system now – I’m looking forward to the use of the air condition.
Your organization is most fortunate to have a representative who cares for his customers and installers like the ones who installed our equipment within your organization.”
“I just had to take time to write and thank you for the new heating and cooling system you recommended. Your installation technicians were excellent. My wife had to beg them to take a lunch break. She was so worried that those guys were working so hard on an empty belly. I went into the crawl space and was amazed at how tight and clean they left the job site, not to mention the condition of our old equipment (eek!). The new system is so quiet I have to stick my foot over a register to see if it is on.
I would recommend your company to anyone. Please feel free to use us as a reference if you so desire. Thank you again for your professionalism and engineering know-how.”
“I wanted to thank you again for the great service. It’s a pleasure doing business with an honest person. The fact that a fuse blew last night in the unit, Conrad came right over, diagnosed the problem, rigged the blown fuse, and the unit worked like a charm. I know Conrad said he was going to stop by to place the proper fuse in, but to let you know, my wife and your installers conversed a lot yesterday. She got Conrad’s telephone number, I absolutely promise you, along with Conrad, any type of service on the unit will be performed by you. All in all, everything worked out great. Thanks again.”
-- Jeffrey Friefeld
“On Tuesday, May 13, 2001 your service technicians replaced the coil in our Bryant air handler. Both of them were extremely professional and efficient as well as being knowledgeable and helpful. Our house has the additional complications of having white carpet. Believe me it was not our color choice but your technicians were very careful. They really did an outstanding job! In addition, Joe and I would like to thank you for all your help and counsel while we tried to figure out whether we should repair the air handler or replace it. You were so patient and professional in answering all of our questions and concerns at all times of the day and night.
We would be pleased to be a reference for other potential customers. Please extend our appreciation to the other members of your staff who also helped us on the telephone. Everyone did a great job!”
Dorothy and Joe Gilpatrick
“This letter is to recommend and refer Global Services to any prospective customer.
We had interviewed three companies for installation of a new heating and cooling system, to replace our aging system. Global Services made their presentation in a friendly, understandable, and professional manner, taking as much time as we needed to answer all questions, inform about the installation process, and explain about financing options.
More important to us was the excellent customer service provided by each Global Services representative (sales, installation, and supervisor). There was prompt, courteous follow-up to questions, the installers arrived at the scheduled time each day, and we were kept abreast of the progress of the installation at each step. The clean up after the installation was thorough.
We had an extremely positive experience with Global Services from start to finish and would strongly recommend them to anyone considering replacement or installation of heating or cooling systems.”
Suzanne and Harry Keifer
I was very pleasantly surprised when I called Global Services to come out and give me an estimate on a new heating and cooling system. Your technician was very helpful in me making my mind up, which system would be better for my house. They came 2 days later and did a great job. I would recommend these guys very highly.
I am writing this letter to let you know that you have an excellent crew of guys! Too often, most people only let you know when they are displeased.
Thanks again, Linda Lin Yardley Pa.
“I have just recently had a system installed by your company. I can’t say enough good things about the people that I came in contact with. The salesperson is excellent. Everything that he told he did, without hesitation. He followed up after the job, truly a professional if I have ever seen one. The installers were just great. They did their job with pride and were very particular about everything they did, and their attitudes were wonderful. Your salesman is very knowledgeable about what he does and is in every way a professional. A few days later, I had a problem and called your office. About 5 minutes later your service manager called and said he would be there soon. About 15 minutes later he arrived and fixed my problem. He as well is a professional in every sense of the word. A couple of days later he called and followed up.
In this day and time it is so unusual to find a company that is so customer minded. Most companies want you to think they are doing you a favor, but not Global Services. After the economic boom is over in the Atlanta companies like yours will continue to do business while the others will have come and gone. People are tired of the poor service they are getting. When they find a company as good as yours, they will spread the word. Anytime I hear anyone mention heating or cooling, I will recommend Global Services.
“Thank you for your experienced and courteous services in our recent purchase of a Bryant heating and cooling system from Global Services.
Your technical advice along with your listening to our needs helped us in selecting the system we believe will meet those needs in the years to come. We are pleased with our system and it works just as we thought it would.
In the future as Global Systems provides the regular service to our system, we trust those representatives will be as prompt, professional, and courteous as you. Please feel free to use this letter for a reference for future business.
May God bless you and your family.”
James Brandon, Sr.
“We would like to say THANKS for a job well done! You did exactly what you said you would do, (and on time too). Thanks for taking the extra time to explain and educate us on buying a furnace and heat pump and making sure we understood and were comfortable with our purchase.
Your company has the qualities we always look for first, integrity, and excellent customer service. You do what you say.
Please pass the thanks to the young men who installed the furnace and heat pump. The work was very neat and they were so clean and efficient. We can truly say we made the right choice with Global Services and we will keep telling our friends and co-workers what a good job you all did.”
Joel and Deborah Bolden
“We would like to recommend without reservation the services of Global Services. They are extremely professional and efficient, as well as being knowledgeable and helpful. In addition, their cost was less than other companies.
We were trying to figure out whether we should repair or replace part of our Trane unit. It is only five years old. The salesman was patient and professional in answering all of our questions and concerns at all times of the day and night. He gave us excellent advice and his employees followed thru on everything.
The service they provided was exceptional and we would not hesitate to recommend them to anyone.”
Dorothy and Joe Gilpatrick
First let it be stated that I normally do not write letters to companies. However, the service received in the past two days have prompted me to do just that.
I am so impressed and completely satisfied with you and your staff that I had to express my gratitude. Too many times, all a company hears are the complaints and negative comments; I just wanted to give you some positive feedback. Your salesmen came into our home for an inspection/consultation yesterday morning. In roughly an hour, they had inspected, calculated, and explained the whole process to me. In addition, they secured the financing and scheduled the appointment for the next day!!! All of this was done in a friendly, non-aggressive manner. I never felt pressured or rushed. As promised, your installers arrived promptly at my house this morning. Upon politely introducing themselves and asking a few questions, they began the process. I was never disturbed or disrupted, even though they had indicated that there might be occasional noise. Although they said the job might take 1-1/2 days, they were completed by 4 p.m. this afternoon. Not only did they finish the job, the completely cleaned everything – they left the area immaculate. They thoroughly went over what had been done, showed me how to operate the thermostat, and answered all my questions. I never felt rushed or that they were in a hurry to leave – I truly felt that their intent was to make certain I understood everything with the new unit.
I could go on and on, but let me finish by saying I can’t think of a company I have worked with that has given such outstanding customer service. The whole process from beginning to end took less than 48 hours, and the people involved were exceptionally kind, friendly, and knowledgeable. Suffice it to say that you will always have a customer with us, and all of our friends and family will hear of you as well. Thank you for a job well done!!!”
Gina M. English
“I am writing this letter to officially say thanks for all of the hard work and customer attention demonstrated by yourself and other members of the Global Services team on 26 November ’03. Specifically your installers went above and beyond the call of duty for their efforts in installing a new furnace at my residence. Their tireless efforts to ensure that I had a functioning heater prior to them leaving demonstrates an incredible work ethic and reflect great credit upon themselves and Global Services. Based on their actions, I would have no problem recommending your company to others in the future.”
“You installed two Trane units for us last week. They seem to be working fine and we are enjoying a pleasant home atmosphere for a change. We would like to commend your installer for his thoroughness and attention to detail. One night he stayed until almost 8 p.m. to make sure pressures, etc. were working right. He took us to the spot as he was about to do each thing, and explained it, as well as took us back after the installation and explained how things worked. It has been a long time since we had a worker in our home who seemed that determined to make sure everything was satisfactory to himself and to us.
Hugh and Laquita Thomson
“Yesterday I had a heat pump installed at my home by Global Services. I was extremely pleased with the outcome of the installation and service I received. Your crew paid special attention to detail. They did exactly what I was promised when your salesman and I first spoke. I should add that your salesman returned phone calls promptly and inspected the job as per my requests. He is very knowledgeable about air conditioning systems. Everyone was very professional. I have already scheduled Global Services for another home project and will recommend your company to friends.”
“I want to take this opportunity to let you know how much my wife and I appreciate the hard work and dedication that your installation team exhibited in installing our new Trane furnace. Both gentlemen came prepared to do what ever they needed to do and to make sure that we had heat on Saturday before they left. They did just that. They worked diligently throughout the day in my cold basement barely taking a minute to drink a cup of hot coffee and hot chocolate. They worked until 10:00 p.m. in order to get the heat running. And I can tell you, it sure felt wonderful when it came on.
I found both men to be very professional in the manner they diligently worked on the installation, dealt with the unexpected, and in keeping us informed throughout the process. Please share my appreciation for their efforts with them.”
Charles S. Sprayberry
“Thank you for an unusually professional installation of two replacement HVAC Systems in my home Monday.
I was over 14 years in HVAC sales and engineering and installation and can tell you that your personnel – all four who worked at my home from time to time – were just the type I would have been very glad to hire for such work or any work around customer’s houses.
All their work was professionally done and they even did a well above average job of cleaning up the site and were a pleasure to have around, both for my wife and myself. Their final inspection/demonstration of the system functions and controls were very thorough and easy to understand for any home owner and the systems are functioning just right now.
Thanks again! I’ll recommend your services to my friends and you are welcome to give me as a reference if you like.”
Gordon and Ilka Read
“On 17 December 2004 we had the installation of a new heating unit purchased from and installed by your company. I am writing to communicate our highest commendation and appreciation to the installation team.
These men did an outstanding job. Their performance is surely worthy of note and they are a great credit to your company. These men were on time, prepared and equipped. They informed us of what was to happen and kept us informed throughout the installation. Of special not, was their consideration for the “job site” they insured that our white carpet was protected and completed outstanding job site restoration. When the finished, there was no indication that they were here, except we had heat.
Another aspect that I noted was their consideration for the next customer because I observed them making a pre-call to the next customer and given them an estimated time of arrival as they wrapped this installation up. This is quality customer service and I want you to know that these men are pros.”
Mr. and Mrs. Romeo P. Stockett
I wanted you to know that your entire team did a superb job. Your technician was here initially and checked everything out and explained all that was needed carefully and fully. I had confidence that his recommendations were sound.The following day, they arrived for the installations and everything was done to my satisfaction. I would be happy to refer any prospect for you in the future. Please pass along my thanks to all of the above
Regards, Tomika Johnson Abington Pa.